Frequently Asked Questions

HandsAI provides multiple benefits to help your trade business thrive:

• Quality leads matched to your skills and preferences
• Reduced time and money spent on marketing and customer acquisition
• Smart scheduling that works around your availability
• Secure payment system with protection for all parties
• Professional profile to showcase your qualifications and past work
• Business growth tools including performance analytics

We will offer both free and premium subscription options for tradespeople. The free tier allows you to receive a limited number of leads, while premium subscriptions offer additional benefits like increased visibility, priority matching, and advanced business tools. Our pricing structure is designed to be fair and transparent, with options to suit businesses of all sizes. Detailed pricing will be announced closer to our launch date in Summer 2025.

HandsAI supports a wide range of trades, including but not limited to:

• Plumbers and gas engineers
• Electricians
• Carpenters and joiners
• Painters and decorators
• Floorers and tilers
• Landscapers and gardeners
• Heating engineers
• Roofers
• General builders
• Handymen and women
• Plasterers
• And many more specialist trades

If you don't see your trade listed, please contact us - we're regularly expanding our categories.

Our verification process is designed to be thorough but straightforward:

1. Identity verification through secure channels
2. Validation of qualifications, certifications, and accreditations
3. Confirmation of appropriate insurance coverage
4. Review of business registration (where applicable)
5. Assessment of past work examples and references

This verification process helps build trust with customers and ensures the quality of our platform. Once verified, you'll receive a verification badge on your profile.

Our AI matching system intelligently connects you with customers based on multiple factors:

• Your skills, specialisms, and expertise
• Your location and service area
• Your availability
• Job specifications and requirements
• Customer preferences

The system learns from successful matches and continuously improves to provide increasingly relevant job opportunities. You'll have the final say on which jobs you accept.

HandsAI offers a secure payment system designed to protect both you and your customers:

• You agree on pricing with customers directly through our platform
• Customers can make secure payments via the platform
• For larger jobs, milestone payments can be set up
• Funds are held securely until the work is confirmed as complete
• Once released, payments are transferred to your account promptly
• All financial transactions are encrypted and protected

This system helps ensure you get paid for all completed work while giving customers peace of mind.

Absolutely. You maintain complete control over which jobs you accept or decline. When the platform matches you with a potential job, you'll receive a notification with the job details. You can then decide whether to accept the job based on your availability, interest, and other factors. There's no obligation to accept any job you don't want to take.

HandsAI provides a flexible availability management system. You can:

• Set your regular working hours
• Block out holidays or unavailable dates
• Update your availability in real-time
• Manage your workload by temporarily pausing new job matches

The system will only match you with jobs that fit your available schedule, helping you maintain a balanced workload.

Joining HandsAI is straightforward:

1. Register your interest on our website
2. Complete your profile with details about your skills, experience, and services
3. Provide necessary documentation for the verification process
4. Set your service area and availability
5. Once verified, you'll gain access to the platform and start receiving matched job opportunities

We're currently in the development phase and will be launching in Summer 2025. By registering now, you'll be among the first tradespeople to join when we launch.